Author: Jessika
designerWhat to do about a web who I hired to design an mccmeeroe web and made a dysfunctional shopping cart?I hired a web design company to develop an e-commerce web site for my business. The shopping cart they did keep charging sales tax to people who are not residents in my state, and charges separate shipping for each item. For several months I tried to get them to fix these issues and they did not. Finally when I told them that they need to fix these issues or they will be liable for the legal liability and cost of fixing these issues. They terminate my account and gave me 2 weeks to remove my web site. I paid this Company $4,400 and this is what I got. Any advice from business owners or lawyers of what to do. If I sue them, am I entitled to a partial refund to cover the cost and lost revenues resulting from the faulty shopping cart they designed?Fortunately, I am working with another company so I can easily transfer my web sites to their web hosting facility, and I have already asked them to do so. The bad web desinger is local to my state so it is not that hard for me to sue them. Isn't that similar to you hiring a plumber to do something and they do it wrong, you should be able to take them to court!I have the receipts from the sales showing a charge then the credit card charges showing a different messed up charges with additional shipping and sales tax. shouldn't be that enough proof of their wrong doing at the court?Yes, they are hosting the web site. But this is not a problem since my contract with them is that I own the work and can transfer it any where. Web hosting is like 10 bucks a month! I am having another company transfer it live to a new host and also will get a CD from them that I can use to do that. So stopping the hosting is not really the problem here. Well actually I paid them a one year hosting, so when they terminate it, that can even give me another reason to sue them since I paid a year hosting!I already have another wed designer who will take over, so please don't promote web sites! I am not here looking for a web designer, but to see what is the proper action in this situation.
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